The Age of the Empowered Associate

Based on a publication in Retail Touch Points, The Age of the Empowered Associate.

La era del asociado empoderado

What does it take to create a base of passionate and engaged associates? This is a top-of-mind question for retailers of all sizes and across categories. That is why in this episode of Retail Remix, we have a panel of experts who want to provide answers and guidance for brands as they set their sights on 2022 goals.


We get to the heart of the issues that matter most to today’s employees, including training and enablement, tech empowerment, and even company culture, wage issues and healthcare. Our panel of experts include:

  • Oscar Sachs, Co-Founder and CEO, Salesfloor;
  • Bob Phibbs, CEO, The Retail Doctor; and
  • Regina Aiello, Vice President Pandora, Ben Bridge Jeweler

Listen to the podcast here

This article was originally published in Retail Touch Points

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