PCSC aims to provide customers with an ever more comfortable, friendly shopping space at its 7-ELEVEN convenience stores. Bigger stores and featured stores give customers an unique, fun, and educational shopping experience.
The company incorporate its «future lifestyle» concept with each store’s design to reflect the personality of the surrounding neighborhood. To ensure food safety, PCSC sources directly from contract farms and employs in-field management. PCSC also implements a food traceability system, hierarchical supplier management and field evaluation system, regular inspections of logistic centers and retail locations, and random lab testing of raw materials and products. Together, these initiatives enable PCSC to control the supply chain and create a rigorous food safety net for our customers. 7-ELEVEN, in technical cooperation with Japanese vendors, launched a diverse selection of delicious new fresh food products to meet our customers’ needs. PCSC has continued to develop CITY CAFE brand by improving coffee quality and flavor and for the first time began offering bubble tea, which together drove turnover growth. PCSC imports premium products from Japanese, Korean, and other international countries, while our iseLect and UNIDESIGN brands joined strategic partnerships with notable domestic and overseas brands.
By offering these premium foods, beverages, and daily necessities, we can attract customers seeking products that reflect their personal style. In addition to physical products, PCSC has also leveraged the intensive store network and comprehensive logistics system to strengthen applicable services of digital platform. In 2017, we handled pickup and delivery of more than 150 million packages, providing customers with reliable, convenient delivery services. We constantly upgrades ibon kiosks and have developed digital service platforms such as the ibon smartphone app. In response to recent consumer trends, PCSC has worked with financial organizations to offer a variety of convenient, time-saving payment options.
The icasH card has gained presence in the transportation system since 2016 and PCSC has launched a variety of OPENPOINT programs create a more convenient lifestyle for the customers.
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