Based on a publication from Tim Denman in Retail Info Systems, Returns Management: Maximize Operations to Improve the Experience.
Gestión de devoluciones: maximice las operaciones para mejorar la experiencia
Digital shopping has skyrocketed in popularity over the past two years, and returns have inevitably increased at a similar meteoric pace. Quick, seamless, and economical returns management is vital to success, and retailers both big and small are laser focused on improving returns and the overall shopping experience.
Read on to benchmark your efforts against your peers and discover how leading retailers are investing in their returns processes to improve the customer experience and shopper journey.
This article was originally published in Retail Info Systems
