E-commerce, self-checkout, omnichannel and more drive retailers to leverage new technologies.
Razor thin margins are a fact of life for retailers, and this keeps the industry on a constant search for operational efficiencies and cost-cutting opportunities.
The search became more urgent as a result of new challenges brought on by COVID-19, as the industry and society itself return to normalcy, retailers are now facing a critical labor shortage and supply chain disruptions, and the industry must continue to drive toward efficiencies and evolving consumer demands.