Shopper Experience: redefinir la experiencia del cliente en tiempo real


Are you seeing what we’re seeing?

The Ericsson Operations Engine uses a data-driven approach to provide coverage, performance, and reliability for customers worldwide. But it’s not just any data. The Ericsson Operations Engine relies on service KPIs rather than network KPIs to help you see what your customers see—so you can better analyze, understand, and optimize your network to deliver a superior customer experience.

The Ericsson Operations Engine in action

The capabilities of the Ericsson Operations Engine enhance the performance, flexibility, and customer experience of networks worldwide. Explore the numbers behind some of our most recent work.



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